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  • #25

Closed
Open
Created Feb 25, 2020 by Fishou@Fishou

Videos hanging after a specific time, or seemingly waiting forever to encode

First of all, I hope this is the correct place to report this behaviour, and I apologies if it isn't.

I am a user of a peertube instance, and I came across an issue when uploading a specific video (rather, I encoded in two different ways, but it had issues both times), the first one at https://videos.pair2jeux.tube/videos/watch/51b51432-19e0-4f0f-9849-c1e2752424d1 will not go further than 1h11min38sec ever, it's not possible to reload the page at a later timestamp, it simply won't go further ever (it can still be downloaded as usual however), someone gave me this log related to said video (even though they were trying from another instance, the issue still was here) https://0bin.net/paste/bazLdCo9-R0CDbLG#ek30DHt8N+8RbJ0SNMZXSD3Q2wUPiV+R+Eky-TIkHkJ

the second video (which is the same, but encoded differently before uploading) says it awaits encoding, furthermore, when I am watching it, it starts to load, but then it'll hang, and I won't be able to use the whole instance for a bit (it will load the pages, but none of the contents liek thumbnails and such), video link: https://videos.pair2jeux.tube/videos/watch/0d9b72f2-0484-4979-94f9-cb0c0f583dea

I would like to know if it was an error on my part, and I thought it would still be useful to understand what went wrong.

Thanks for your patience.

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Time tracking